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In this video, I draw attention to a common problem faced by owners of Kwikset handlesets, knobs, and levers. The mechanism that connects the “thumb press” to the latch tends to wear out, resulting in the latch not pulling in all the way. Usually it’s a pretty gradual process, but eventually it can result in the door not opening, if the door gap becomes smaller than the distance that the latch is sticking out. We usually resolve this by installing a new latch, or replacing the handleset with a different brand that doesn’t have this issue.